Update: VMS Alarms records BBB call without permission

The Better Business Bureau is apparently having some issues with VMS Alarms. It seems that VMS recorded a phone conversation between the two regarding complaints about VMS. It’s unclear how VMS is using the recording, but the BBB is not happy about it. From the BBB Alert on VMS Alarms:

“It was reported to BBB on 2/28/2012 that the business is using a recording of a conversation between VMS Alarms and BBB in regards to the business’s complaints. BBB did not provide permission to VMS Alarms to record the call and/or use it for their purposes.”

Click on the Alert link, review second paragraph, text about the recording.


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